{"id":588,"date":"2026-07-07T20:49:44","date_gmt":"2026-07-07T20:49:44","guid":{"rendered":"https:\/\/hopeforfamilies.us.org\/?page_id=588"},"modified":"2026-07-07T22:13:41","modified_gmt":"2026-07-07T22:13:41","slug":"politica-y-terminos-2","status":"publish","type":"page","link":"https:\/\/hopeforfamilies.us.org\/en\/politica-y-terminos-2\/","title":{"rendered":"Pol\u00edtica y Privacidad"},"content":{"rendered":"
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Hope For Families Access Center<\/span><\/em><\/h2>

Effective Date: Jan 1st, 2026<\/span><\/em><\/h2>
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IMPORTANT NOTICE REGARDING TEXT MESSAGING<\/span><\/em><\/strong><\/h2>

DATA<\/span><\/em><\/strong><\/h2>

Hope For Families Access Center (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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1. Information We Collect<\/span><\/em><\/strong><\/h3>

We collect the following types of information:<\/span><\/em><\/h2>

Personal Information:<\/span><\/em><\/h2>

\u2022 Name, email address, phone number, physical address
\u2022 Payment information when you make a purchase or request a quote
\u2022 Opt-in records and timestamps for all communication channels (SMS, email, etc.)<\/span><\/em><\/h2>

Non-Personal Information:<\/span><\/em><\/h2>

\u2022 IP address, browser type, device information
\u2022 Website usage patterns and analytics
\u2022 Cookies and similar technologies<\/span><\/em><\/h2>

Customer Communication:<\/span><\/em><\/h2>

\u2022 Records of inquiries and service requests
\u2022 Appointment details and preferences
\u2022 Service history and feedback<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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2. How We Use Your Information<\/span><\/em><\/strong><\/h3>

We use collected data for:<\/span><\/em><\/h2>

\u2022 Providing and improving our services
\u2022 Processing transactions and payments
\u2022 Communicating with you about your inquiries, appointments, and promotions
\u2022 Enhancing website functionality and user experience
\u2022 Ensuring security and fraud prevention
\u2022 Maintaining records of your communication preferences and consent<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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3. SMS Messaging & Compliance<\/span><\/em><\/strong><\/h3>

Text Message Program Terms & Conditions<\/span><\/em><\/h2>

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.<\/span><\/em><\/h2>

Opt-In & Consent:<\/span><\/em><\/h2>

\u2022 You will only receive messages if you have explicitly opted in
\u2022 We maintain timestamped records of all opt-in actions
\u2022 We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws<\/span><\/em><\/h2>

Opt-Out Instructions:<\/span><\/em><\/h2>

\u2022 You can cancel SMS notifications at any time by replying “STOP”
\u2022 You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
\u2022 All opt-out requests are processed immediately.<\/span><\/em><\/h2>

Message Frequency & Content:<\/span><\/em><\/h2>

\u2022 Message frequency varies based on your interactions with our business
\u2022 Messages will be directly related to the services you have requested
\u2022 We do not send promotional content without specific consent<\/span><\/em><\/h2>

Help & Support:<\/span><\/em><\/h2>

\u2022 Reply “HELP” for assistance or contact us at info@hopeaccess.net
\u2022 Customer support is available during regular business hours<\/span><\/em><\/h2>

Carrier Information:<\/span><\/em><\/h2>

\u2022 Standard message and data rates may apply
\u2022 Carriers are not liable for delayed or undelivered messages
\u2022 Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers<\/span><\/em><\/h2>

SMS Data Protection Statement<\/span><\/em><\/h2>

No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.<\/span><\/em><\/h2>

We implement strict data protection measures to safeguard your SMS opt-in information and consent records<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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4. Information Sharing & Disclosure<\/span><\/em><\/strong><\/h3>

We do not sell, rent, or trade personal information. We may share information with:<\/span><\/em><\/h2>

Service Providers:<\/span><\/em><\/h2>

\u2022 Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
\u2022 SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
\u2022 All service providers are contractually obligated to maintain confidentiality and security<\/span><\/em><\/h2>

Legal Compliance:<\/span><\/em><\/h2>

\u2022 If required by law, legal process, or to protect our rights
\u2022 In response to valid law enforcement requests or court orders<\/span><\/em><\/h2>

Business Transfers:<\/span><\/em><\/h2>

\u2022 In case of mergers, acquisitions, or sale of assets
\u2022 In such cases, your data remains protected under the terms of this policy<\/span><\/em><\/h2>

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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5. Data Security<\/span><\/em><\/strong><\/h3>

We implement and maintain reasonable security measures to protect your personal information:<\/span><\/em><\/h2>

\u2022 Encryption of sensitive data in transit and at rest
\u2022 Secure access controls and authentication mechanisms
\u2022 Regular security assessments and updates
\u2022 Employee training on data protection
\u2022 Breach notification protocols in accordance with applicable laws
\u2022 Secure backup systems and disaster recovery procedures<\/span><\/em><\/h2>

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.<\/span><\/em><\/h2>
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6. Cookies & Tracking Technologies<\/span><\/em><\/strong><\/h3>

We use cookies and similar technologies to:<\/span><\/em><\/h2>

\u2022 Analyze site traffic and user behavior
\u2022 Remember your preferences
\u2022 Improve website functionality and user experience
\u2022 Measure the effectiveness of our services<\/span><\/em><\/h2>

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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7. Your Rights & Choices<\/span><\/em><\/strong><\/h3>

You have the right to:<\/span><\/em><\/h2>

\u2022 Access, update, or delete your personal information
\u2022 Opt-out of marketing emails by clicking “unsubscribe” in our emails
\u2022 Opt-out of SMS messages by replying “STOP”
\u2022 Request information on how we process your data
\u2022 Withdraw consent at any time for future communications
\u2022 Lodge a complaint with a supervisory authority if you believe your rights have been violated<\/span><\/em><\/h2>

To exercise these rights, please contact us using the information in Section 10.<\/span><\/em><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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8. Third-Party Links<\/span><\/em><\/strong><\/h3>

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Hope For Families Access Center.<\/span><\/em><\/h2>

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9. Changes to This Privacy Policy<\/span><\/em><\/strong><\/h3>

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.<\/span><\/em><\/h2>

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10. Contact Us<\/span><\/em><\/strong><\/h3>

If you have questions about this Privacy Policy or how your information is handled, contact us at:<\/span><\/em><\/h2>

Hope For Families Access Center<\/span><\/em><\/h2>

Phone: (321) 926-2900
Email: info@hopeaccess.net
Website: https:\/\/hopeforfamilies.us.org\/<\/span><\/em><\/h2>

By using our website and services, you consent to this Privacy Policy.<\/span><\/em><\/h2>


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Pol\u00edtica de privacidad Hope For Families Access Center Effective Date: Jan 1st, 2026 \u00a0 \u00a0 IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Hope For Families Access Center (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential. 1. Information We Collect We collect the following types of information: Personal Information: \u2022 Name, email address, phone number, physical address\u2022 Payment information when you make a purchase or request a quote\u2022 Opt-in records and timestamps for all communication channels (SMS, email, etc.) Non-Personal Information: \u2022 IP address, browser type, device information\u2022 Website usage patterns and analytics\u2022 Cookies and similar technologies Customer Communication: \u2022 Records of inquiries and service requests\u2022 Appointment details and preferences\u2022 Service history and feedback 2. How We Use Your Information We use collected data for: \u2022 Providing and improving our services\u2022 Processing transactions and payments\u2022 Communicating with you about your inquiries, appointments, and promotions\u2022 Enhancing website functionality and user experience\u2022 Ensuring security and fraud prevention\u2022 Maintaining records of your communication preferences and consent 3. SMS Messaging & Compliance Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates. Opt-In & Consent: \u2022 You will only receive messages if you have explicitly opted in\u2022 We maintain timestamped records of all opt-in actions\u2022 We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws Opt-Out Instructions: \u2022 You can cancel SMS notifications at any time by replying “STOP”\u2022 You will receive a final confirmation message, and no further messages will be sent unless you re-opt in\u2022 All opt-out requests are processed immediately. Message Frequency & Content: \u2022 Message frequency varies based on your interactions with our business\u2022 Messages will be directly related to the services you have requested\u2022 We do not send promotional content without specific consent Help & Support: \u2022 Reply “HELP” for assistance or contact us at info@hopeaccess.net\u2022 Customer support is available during regular business hours Carrier Information: \u2022 Standard message and data rates may apply\u2022 Carriers are not liable for delayed or undelivered messages\u2022 Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers SMS Data Protection Statement No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records 4. Information Sharing & Disclosure We do not sell, rent, or trade personal information. We may share information with: Service Providers: \u2022 Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)\u2022 SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive\u2022 All service providers are contractually obligated to maintain confidentiality and security Legal Compliance: \u2022 If required by law, legal process, or to protect our rights\u2022 In response to valid law enforcement requests or court orders Business Transfers: \u2022 In case of mergers, acquisitions, or sale of assets\u2022 In such cases, your data remains protected under the terms of this policy All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. 5. Data Security We implement and maintain reasonable security measures to protect your personal information: \u2022 Encryption of sensitive data in transit and at rest\u2022 Secure access controls and authentication mechanisms\u2022 Regular security assessments and updates\u2022 Employee training on data protection\u2022 Breach notification protocols in accordance with applicable laws\u2022 Secure backup systems and disaster recovery procedures Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security. \u00a0 6. Cookies & Tracking Technologies We use cookies and similar technologies to: \u2022 Analyze site traffic and user behavior\u2022 Remember your preferences\u2022 Improve website functionality and user experience\u2022 Measure the effectiveness of our services You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website 7. Your Rights & Choices You have the right to: \u2022 Access, update, or delete your personal information\u2022 Opt-out of marketing emails by clicking “unsubscribe” in our emails\u2022 Opt-out of SMS messages by replying “STOP”\u2022 Request information on how we process your data\u2022 Withdraw consent at any time for future communications\u2022 Lodge a complaint with a supervisory authority if you believe your rights have been violated To exercise these rights, please contact us using the information in Section 10. 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Hope For Families Access Center. 9. Changes to This Privacy Policy We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website. 10. Contact Us If you have questions about this Privacy Policy or how your information is handled, contact us at: Hope For Families Access Center Phone: (321) 926-2900Email: info@hopeaccess.netWebsite: https:\/\/hopeforfamilies.us.org\/ By using our website and services, you consent to this Privacy Policy.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-588","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/pages\/588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/comments?post=588"}],"version-history":[{"count":30,"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/pages\/588\/revisions"}],"predecessor-version":[{"id":625,"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/pages\/588\/revisions\/625"}],"wp:attachment":[{"href":"https:\/\/hopeforfamilies.us.org\/en\/wp-json\/wp\/v2\/media?parent=588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}